Terms and Conditions, www.gondolaresorts.com
Introduction: This website is provided to assist customers in gathering travel information or otherwise transacting business and for no other purpose. The terms “we”, “us”, “our”, “GR", refer to Gondola Resorts, Inc., a Colorado corporation. The term “you” or “customer” refers to the customer using this website and/or booking a reservation through us using our website or through our GR reservations office. By using this website, you agree to be bound by these terms and conditions (the “Agreement”). Please read the Agreement carefully. If you do not accept the Agreement in full, do not book with us. We reserve the right at any time, in our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access to and use of our services signifies your acceptance of the updated or modified Agreement. If required, such modification may be made on our website, www.gondolaresorts.com.
Reservations: By submitting an online reservation with Gondola Resorts via this website, you are entering into a rental agreement with GR. GR holds the person whose name appears on the reservation responsible for all payments, damages, theft and all other responsibilities of the agreement. By making a reservation you automatically agree to our terms and conditions. We also require a signed registration form that must be returned to our office via fax or email. Without this signed form, guest will not be allowed to check-in. You acknowledge that GR pre-negotiates with vendors of lodging, resorts, rentals, transportation, and others on your behalf. The rates displayed may be a combination of the negotiated room rates plus additional products or services as indicated plus the facilitation or service fee retained by GR. You authorize GR to book reservations for the total reservation price and agree that your credit card will be charged by GR for the total reservation price. Upon submitting your reservation request you authorize GR to facilitate lodging reservations on your behalf, including making payment arrangements with our suppliers.
Payment(s): By submitting this reservation you are entering into a rental agreement with GR and agree to pay for the balance of your reservation in full by the assigned due dates.
Deposits: Unless otherwise listed, bookings require a deposit of 50% of the total rent, whichever is the higher, per reservation. This deposit is nonrefundable (see cancellation policy below) but immediately subtracted from the total rent amount leaving the balance to be paid on its due date which is 60-days prior to arrival. The balance will automatically be charged to the credit card on file unless prior arrangements have been made.
Security and Methods of Payment: We accept most major credit cards (AMEX, Visa, MasterCard, Discover) as well as US money order or bank fund transfer. The guest is responsible for any costs or fees of such transactions. Reservations over the internet via our website are transacted over a secure line (https). All reservations via our website will require credit card details from the guest. In this case the guest agrees and understands that their credit card will be charged for the deposit or funds that apply to the reservation unless agreed otherwise by GR in writing. GR confirms that no information provided by tenant will be passed onto third parties for marketing purposes. The outstanding balance will be automatically charged 45 days prior to the arrival date.
Cancellation Policy: Unless otherwise stated on the property listing, for stays 11/1 - 4/22, 91-days or more prior to arrival, 50% of total rental amount refundable. 90-days or less prior to arrival, reservation is non-refundable. For stays 4/23 - 10/31, 61-days or more prior to arrival, 50% of total rental amount refundable. 60-days or less prior to arrival, reservation is non-refundable. All other scenarios, reservation is non-refundable. We highly recommend purchasing travel insurance via CSA for your reservation to protect your lodging investment in case of unforeseen circumstances that may force you to cancel. Call 1-888-295-2468 to learn more about travel insurance and its benefits. GR shall have the right to cancel this Agreement if tenant fails or refuses to pay any portion of the rental as and when required or renter is otherwise is in default of this Agreement and in such event GR shall have the right to retain all amounts paid to GR by tenant.
We reserve the right to cancel any reservation made under false pretenses or if a group exceeding the maximum legal occupancy of the home or for other legal reasons.
Travel Insurance: If you have purchased travel insurance from CSA TRAVEL INSURANCE CORP along with your reservation and have to cancel or delay or cut short your reservation for a covered reason, you will notify CSA, INC. at (866) 999-4018 and recover your covered costs directly from them. See more information for CSA Insurance.
Changes to Reservation: Upon request and wherever possible GR will make minor changes to the reservation at no cost to the guest. The guest understands that changes to date/or upgrades may incur additional cost according to the price category of the home and/or applicable seasonal rates. Unless specifically agreed by GR in writing, our cancelation policy will apply for all changes. All changes will remain at the discretion of GR. Homes are privately owned and located in residential areas. Please do not plan large parties that exceed the number of people allowed in each home. If you are planning a family gathering, then please let us know and we will try to accommodate the number of guests in several closely grouped homes. If a specific home is not available for reasons beyond our control, then GR reserves the right to move the guests to a home of equal value or higher at no charge or cost. However, due to the individual nature of our vacation homes GR cannot guarantee that the facilities offered will be identical. GR are not responsible for changes in furnishings, bedding arrangements and equipment made by the homeowner.
Liability and Insurance: Guests and their party are recommended to take out adequate travel insurance. GR, the owner and the property cannot be held responsible for any accidents, theft, illness or damages that may occur to the guest or their party. It is the guest's responsibility to protect the property and its contents against damages, theft or loss. We ask our guests to occupy the property in a quiet and dignified manner to obey local rulings and state laws. Smoking is forbidden by law in any rental home. Most owners allow smoking on terraces, patios or generally outside the area. Pets can only be allowed in certain properties and only upon request in advance.
Damage: Any damage we deem to be purposeful or negligent or damage not reported will charged to your credit card without your consent. Please report any damage that you notice when you check-in to avoid getting charged for damage you did not create.
Check-in and Check-out times: Normal Check-in time is 4pm, Check-out is 10am unless provided with written permission (via special promotion). GR is authorized to charge you $100/hr and to remove your items to our check in center and charge you for an extra night if you stay past check out time unless arrangements for late checkout are confirmed.
Occupancy: In general, the maximum occupancy of any vacation home is equal to two persons per bedroom. Please check with our Reservations dept. Guests will be removed immediately if found non-compliant to this ruling. All properties are under strict regulations under the hotel/motel registration law as well as fire department rules and others. Tenants who do not comply with these rules will be removed from the premises immediately subject to forfeiture of the rental and costs.
Method of Payment: Up to $10,000 per reservation can be placed on a credit card. Anything over that amount must be paid via wire transfer or check. All customers are advised to pay by credit card, strictly for their own protection, in the event of default of third-party providers. Customers paying by check, cash or money order are hereby advised that GR accepts no financial responsibility in the event of the default of third party providers.
Complaints: Any complaint regarding the property, services, damages or missing items etc. must be reported within 24-hours of check-in to GR in writing. GR can only Endeavour to find an appropriate solution to such issues if the complaint is registered. All complaints made after the departure date cannot be considered.
Agent: We adhere to the highest standards of customer service and make every effort to represent only the finest and most dependable property management companies. However, GR (GR) acts only as a travel agent for vacation rentals, tour operators, rental car companies, resorts, charter airlines, ground transportation companies, and other travel-related companies, and is not responsible for acts or omissions of these third party providers. GR is not responsible for third party failure to perform, breach of contract, or any action or inaction, intentional or negligent, which results in any loss, injury, delay or damage to you or your property or to anyone traveling with you, or to the property of that party. GR cannot and does not guarantee third party provider reservations, timeliness, employee conduct, or the performance of scheduled flights, cruises or tours, or the availability of airline seats, hotel rooms or rental cars.
Third-Party Provider: Most third-party providers reserve the right to alter their terms and conditions at any time, and GR has no control whatsoever over such alterations. You acknowledge that upon receipt of fare by third party provider, provider accepts the passenger subject to the terms of the provider contract. You acknowledge and agree that GR’s liability to you for damages incurred by you or anyone else from loss or damage to property or from bodily injury or death or otherwise is limited to the gross amount paid by you to GR, and that GR shall not be liable to you for any special, consequential and/or punitive damages resulting from either GR’S or a third-party’s negligence, gross negligence, breach of contract, fraud, or any other cause whatsoever. You also agree to waive any claims for damages which you otherwise might be entitled to assert against GR for damage to or loss of property or for death or bodily injury when the damages are covered by insurance, and further agree that no insurance company or any other third party shall ever become entitled to assert any claim you have against GR, by subrogation, assignment, or otherwise.
Limitation of Liability: GR, Inc. assumes no liability for your stay in any state or the activities that you take part in. If, despite the limitation above, GR or its suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of GR and/or its suppliers will in no event exceed, in the aggregate, the lesser of (a) the service fees you paid to GR in connection with such transaction(s) or (b) One-Hundred Dollars (US$100.00). The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in this Agreement is found to have failed in its essential purpose. The limitations of liability provided in these terms inure to the benefit of the GR and/or its suppliers.
Indemnification: You agree to defend and indemnify GR and/or its suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of (a) your breach of this Agreement or the documents referenced herein; (b) your violation of any law or the rights of a third party; or (c) your use of this website, the GR Mountain Travel Expert, any GR provided services and/or the GR website.
Copyright and Trademark: All contents (including photography) on this website are ©2012 Gondola Resorts. All rights reserved and may not be used without advance written permission from GR (or from the photographer for certain photos). The maps herein represent approximate locations of properties and are not intended to be exact or to scale.
Jurisdiction: This agreement shall be governed by the laws of the state of Colorado, and you agree to submit to the exclusive jurisdiction of the state and venue of courts in Denver, Summit or Pitkin County, Colorado, in all contingencies and disputes.
Lift Tickets: All lift ticket products are non-transferable and non-refundable. Additional days purchased at the ticket window must be purchased at the window rate.
Ski Lessons: Ski and snowboarding lesson reservations are non-refundable within 5-days before the scheduled lesson start time. Refunds will not be given due to weather or unused days.
Liability Disclaimer: Adventure travel, high altitudes, skiing and snowboarding involve risks about which the customer must make himself or herself aware. By participating in a GR package, the customer does hereby agree that neither the customer nor his or her heirs, personal or legal representatives, agents, assigns or family members will bring suit or make a claim for illness, injury or death resulting from the negligence (but not the reckless, willful, or fraudulent conduct) of GR, its employees, officers, directors, managers, agents, contractors or affiliated organizations or the supplier of any element of the package (hereinafter referred to as the “suppliers”) as a result of the customer’s participation in the package.
This website may contain technical inaccuracies and typographical or other errors in connection with information displayed on the site. We do not guarantee the accuracy of, and disclaim all liability for, any errors or other inaccuracies relating to the information and description of this website or hotel, car and other travel products and services herein (including, without limitation, pricing, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the suppliers. in addition, GR expressly reserve the right to correct any pricing errors herein and/or on our websites for pending (but not deposited) reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.
We make no representations about the suitability of the information, products, and services contained herein or on our websites for any purpose (including the customers’), and the inclusion or offering of any products or services does not constitute any endorsement or recommendation of such products or services by us. all such information, products, and services are provided “as is” without warranty. We hereby disclaim all warranties and conditions with regard to this information, products, and services, including all implied warranties and conditions of merchantability and fitness for a particular purpose.
The carriers, hotels vacation rentals, homes, and other suppliers providing travel or other products and services are independent contractors and not agents or employees of GR. GR is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. GR has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond GR's direct control, and GR has no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.