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Jobs - Gondola Resorts, Inc.


Seeking the TALENTED, CREATIVE and ADVENTUROUS


About Us

Gondola Resorts is a travel and tourism company that provides lodging services at the most exclusive ski resorts in Colorado including Aspen, Beaver Creek, Breckenridge, Keystone, Snowmass and Vail. We customize and book all-inclusive Colorado mountain vacation packages that may include lift tickets, ski lessons, airport transportation, equipment rentals, season ski passes and many other guest services. Travelers can book trips through www.gondolaresorts.com using online booking functions, using live chat or by calling (303) 420-9963 to speak with an exclusive resort vacation rental expert (known as "gondoliers").

Find Your Colorado Mountain Experience! 


New Jobs

     Director, Business Intelligence
     Manager, Social Media & Digital Marketing
     SEO Specialist
     Travel Advisor, Reservation Sales
     Group Sales Rep
     Manager, Resort Sales & Business Development 


Gondola Resorts is an equal opportunity employer. We believe that a diverse work environment is a successful work environment so all qualified candidates will be considered for employment.


Director, Business Intelligence

Gondola Resorts, Inc. – Denver, CO

Job Description
We’re seeking a Manager of Business Intelligence to join our Analytics team! This team and role is a critical element to Gondola Resorts’ success and helps position us as an innovator and thought-leader in the vacation rental space. The Business Intelligence Manager will manage a team of BI Analysts and Developers as well as help develop strategies, architect, and implement solutions to meet Gondola Resorts’ growing internal demand for accurate, accessible data. Our dream applicant is a SQL guru, obsessed with clean data and accuracy, has a knack for creating actionable data visualizations, and loves to develop other business intelligence professionals. This is an excellent opportunity to join a high growth company and have an immediate impact on the business.

Responsibilities
• Support and provide guidance to a team of analysts
• Help prioritize, ensure execution, and communicate timelines for existing roadmaps, new BI requests, and BI platform or underlying data issues
• Work cross-functionally with team leaders and product managers to ensure we have the processes and technology in place to enable accurate data collection and reporting as well as identify the most impactful opportunities to improve reporting and dashboards
• Assist in improving, implementing, and documenting data governance practices
• Ensure robust change management, documentation, and QA processes are implemented and followed in our Data Warehouse (LiveRez Software)
• Stay up to date on best practices in Business Intelligence and Data Warehousing

Your Experience
• Expert-level SQL knowledge
• At least 5 years of relevant experience
• At least 2 years of management experience
• Experience with a cloud-based BI platform and data warehouse a plus
• Experience building and implementing data quality checks and an underlying data mode
• Experience with Liverez Software a plus
• Excellent organizational, planning, and project management skills with a strong attention to detail and ability to effectively manage cross-functional projects

Job Type: Full-time

 


Manager, Social Media & Digital Marketing

Gondola Resorts, Inc. – Denver, CO

Job Description

This person will be responsible for understanding the business objectives and then developing and organizing the framework for connecting consumers via a digital strategy framework. They will provide a digital vision for Gondola Resorts vacation rental properties, identify opportunities and create roles for each resort location including Aspen, Beaver Creek, Breckenridge, Keystone & Snowmass Resorts. The strategy must deliver on key consumer funnel and brand health metrics while integrating with other communication levers like influencer, PR, ecommerce, etc.

In addition, they will help define how the brand engages with consumers and is presented on www.gondolaresorts.com, paid and organic social, and new technology. They will also establish and nurture cross- functional relationships internally in addition to managing external agencies and vendors.

Qualifications

  • 2+ years experience in social media for a company

  • Bachelor’s degree preferred, or working towards

  • The ability to bring fresh ideas/perspective and insights to drive growth across various platforms

  • Excels in leading teams / partnering with internal & external resources (agencies) to develop well rounded 360 programs

  • Demonstrates ownership; embracing both big picture objectives and follow-through on details while driving completion of programs to meet deadlines

  • Communicates with ease (written and verbal) especially when developing and sharing project briefs to agencies

  • Skilled in launching / driving social media and paid digital media campaigns. In addition, is able to successfully build an editorial calendar for website and email marketing

  • Excels in analytical thinking and is experienced with content & reporting tools like Sprinklr to review brand stats

  • Effectively manages digital budget and determines how to maximize spend

  • Self-starter, agile, hungry to learn and improve day to day

  • Must possess the ability to build, foster and nurture strong relationships and gain the respect of members of the cross-functional and affiliate teams

Job Types: Full-time, Part-time

Application Questions

  1. How many years of Hotel or Similar experience do you have?

  2. How many years of Social Media Marketing experience do you have?

  3. What is the highest level of education you have completed?

  4. When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.


SEO Specialist

Gondola Resorts, Inc. – Denver, CO

Job Description

About the position:
We are looking for a part-time (leading to full-time in 3-months) creative and forward-thinking digital marketer to join our growing team as an SEO Specialist. This is a position that requires a solid understanding of search engine optimization best practices and strategies.

The position will manage the SEO, SEM, social media, content, and comprehensive digital strategies that are aimed at driving qualified traffic, enhancing the user experience, and increasing conversions.. The SEO Specialist plays a key role in crafting search engine optimization strategies for Gondola Resorts in the vacation rental industry. This is a role that requires exceptional critical thinking skills and communication. The SEO Specialist will handle SEO setups for existing business at our six Colorado resorts in Aspen, Beaver Creek, Breckenridge, Keystone, Snowmass and Vail.

The SEO industry is constantly evolving, and we work hard to stay at the forefront of best practices, technology, and tools!
In this role, you will:

  • Work closely with the President & GM to develop unique SEO strategies based on individual resort needs and business goals

  • Prepare monthly Google Analytics reports to communicate progress and strategy to President

  • Complete SEO setups for properties, resorts, specials/discounts, projects, including 301 redirects, on-page optimization, Google Analytics configuration, and XML sitemap configuration.

  • Comfortable working in Drupal CMS to add new content, optimize content and metadata, and configure modules.

  • Write new website content or help generate content strategies for Gondola Resorts

  • Perform keyword research, competitive analysis

  • Conduct SEO audits to uncover places on the site where the company is not following SEO best practices

  • Collaborate with internal teams including Gondola Resorts executive suite, project managers, advertising specialists, and strategic account managers

  • Keep up with SEO industry blogs and news to apply best practices or new recommendations to work, as well as share information with team members

  • The skills/qualifications we are looking for are:

  • Bachelor’s degree preferred

  • Minimum of 2 years agency or in-house SEO experience (REQUIRED)

  • Excellent communication skills – both verbal and written – as well as fast typing skills

  • Proficient in Google Analytics and Google Search Console

  • Experience with keyword research and tracking keyword rankings

  • Strong understanding of search engine optimization best practices and the Google ranking algorithm

  • Knowledge of local search ecosystem

  • Ability to manage multiple client accounts and SEO setups at once, while keeping track of client initiatives, to-dos, tasks, and communication

  • Strong attention to detail and excellent organizational skills

  • Must have general understanding of crawl errors, indexation, pagespeed, and other technical SEO elements

  • Experience with Colorado mountain ski resorts a plus

  • Ability to work with Google Docs, Google Calendar, and Basecamp a plus

  • Experience working with Drupal a plus

  • Experience working with Google Tag Manager a plus

  • Able to both independently and in a team setting, with a willingness to help where needed

  • Enthusiasm and a passion for digital marketing

  • Near Denver or Colorado resident preferred

  • SUBMIT A COVER LETTER AND RESUME WITH THE APPLICATION.

  • Job Types: Full-time, Part-time

Application Questions

  1. How many years of SEO experience do you have?

  2. What is the highest level of education you have completed?

  3. Are you able to work in Denver, CO?

  4. Why are you interested in this job?

  5. When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.

  6. "Do you have SEO experience in the travel, hospitality, vacation rental or ski industry?"


Travel Advisor - Reservation Sales

Gondola Resorts, Inc. – Denver, CO

Job Description

The Job
You will be responsible for fielding a high volume of traveler inquiries and providing our customers with an unparalleled booking experience. You will serve as a persuasive consultant for prospective renters; helping them find the vacation rental that best matches their needs.

The perfect candidate for this position is comfortable with high volume phone sales, is an enthusiastic self-starter with a passion for stunning customers with great service, and a desire to overachieve individual and team goals. We support travelers 7 days a week and this position requires flexibility. Our hours are 8 am - 5 pm, 7 days a week, and holidays. You will work 3-4 days per week that can vary in start and end time, but it will include a minimum of one weekend day work.

Responsibilities

  • Lightning-fast response to a high volume of traveler booking inquiries via phone and email

  • Convert inquiries over the phone by utilizing your sales skills - we love one call closes!

  • Work across multiple booking platforms and can dexterously move between operating systems

  • Meet and exceed individual and team goals

  • Manage lead follow-up using our relationship management software (CRM)

  • Develop a genuine understanding of what each traveler needs and match the traveler with the vacation rental that best suits them

  • Thrill travelers with over-the-top service throughout the evaluation and booking process

  • Sell travelers on 4 core standards, along with individual attributes of properties in our network

  • Pitch travel insurance as an additional part of the booking process Qualifications

  • Hotel or vacation rental industry experience required

  • Minimum of 1 year of sales or customer service experience, preferably in a hospitality environment

  • You are sales driven and look to achieve daily, weekly, and monthly goals

  • You are a fast-study in any software environment (Salesforce.com experience a plus!)

  • We support travelers 7 days a week. This position requires flexibility; including nights, weekends, and holidays. Please don't apply if this is not appealing to you.

Application Questions

  1. How many years of Customer Service experience do you have?

  2. How many years of Hotel or Vacation Rental experience do you have?

  3. When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.


Group Sales Rep

Gondola Resorts, Inc. – Denver, CO

Job Description

Manager is responsible for generating group revenue in across eight lines of business at our resort. Primary responsibilities include solicitation, evaluation and contracting group business in addition to conducting site inspections for potential business opportunities. Ensure proper and timely turnover to ensure for quality service delivery. The position is responsible for achieving revenue and room night goals across the resort. Work with the sales team to maximize the revenue potential of the property by effectively utilizing the meeting space and up selling each business opportunity. Drive customer loyalty by delivering service excellence throughout each customer experience. Specific responsibilities include (but are not limited to):

  • Solicit, close and contract group business using strong negotiating skills and creative selling techniques.

  • Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, Tradeshows, etc

  • Develop relationships within the meetings and conventions community to expand customer base for future group business opportunities

  • Work collaboratively with National Sales Office and Regional team to ensure the property needs are being achieved and the sales efforts are complementary

  • Partner with the operations team to conduct site inspections that focus on the customer’s needs and highlight the key features of the property.

  • Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc. and know how to sell against them

  • Provide accurate, complete and timely turnover of definite business to the Service Team to help ensure quality service delivery

  • Partner with the Service and Operations teams in providing a customer experience that exceeds the customers' expectations

Overall Responsibilities:

  • Achieve and/or exceed individual revenue and room night goals

  • Develops effective, measurable sales plans/actions based on prime time and need times for the hotel.

  • Prepares correspondence to customers, internal booking reports and file maintenance when needed.

  • Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals.

  • Effectively manages and develops relationships with key internal and external stakeholders.

  • Effectively use sales resources and administrative/support staff

  • Responsible for weekly sales activity reports

  • Understands and achieves team and individual goals.

  • Flexible Schedule Necessary Job Requirements:

  • Four-year college degree preferred. However, any combination of education and training within hotel sales may also be considered.

  • Past hotel sales experience preferred. This position description is not an exclusive or comprehensive list of all job functions that an employee in this position may be asked to Travel There’s nothing like ski town life in the heart of the Rocky Mountains. You’ll get to live and play in the heart of paradise—and work with some of the friendliest coworkers in the Gunnison Valley. In fact, our guests repeatedly tell us that it’s the welcoming smiles, upbeat attitudes, and friendly vibe that bring them back to Crested Butte (in addition to the great skiing, of course).

Application Questions

  1. How many years of hotel or vacation rental experience do you have?

  2. How many years of relevant experience do you have?

  3. How many years of Sales experience do you have?

  4. When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.


Manager, Resort Sales & Business Development 

Gondola Resorts, Inc. – Denver, CO

Job Description

Gondola Resorts, a fast-growth company based in Lower Downtown Denver, has a unique opportunity for a smart, motivated and team-oriented person to join our team as a Manager, Resort Sales & Business Development (Aspen/Snowmass) for our vacation rental business unit. This role will be responsible for executing the sales and business development vacation rental strategy in Aspen/Snowmass, Colorado. This role will specifically deal with increasing overall sales by delivering insightful new rental sales, group contracts and building innovative sales strategies. Our mission is to deliver the best travel deals available to our customers. This role is critical for us to fulfill this mission.

Gondola Resorts is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment, we’ve been the ideal workplace for people with adventurous spirit and creativity who are smart risk takers and aggressive winners - all those for whom the status quo just isn’t enough. With locations in Aspen, Beaver Creek, Breckenridge, Keystone and Snowmass…and growing, our company continues to define the curve in vacation rental lodging. We are always improving and extending our products and delivering greater value to our guests. Come explore the mountains with us!

The Manager, Resort Sales & Business Development at Gondola Resorts, Inc. is responsible for leading the lodging sales & business development of our Aspen/Snowmass division. This position will oversee the integration of cross divisional resort group sales efforts in the Aspen/Snowmass market to enhance the customer experience and ultimately drive overall revenue to the company. This position will be responsible for developing and executing resort group sales strategies to achieve overall revenue targets.


Essential Job Responsibilities:

  • Responsible for resort sales leadership and strategy to achieve overall revenue targets

  • Leads the new business development of group sales and overall vacation rental sales

  • Leads the integration of cross-divisional resort group sales efforts to enhance the group customer experience for Aspen/Snowmass lodgingExpands partnerships and helps build overall vacation rental sales with existing partners

  • Effectively and proactively partners with key stakeholders including but not limited to revenue management, resort marketing, reservations, tickets, ski school, etc. to deliver sales results

  • Participate as the group sales expert to help guide overall lodging sales for Aspen/Snowmass

  • Partner with property management partners to drive new business

  • Work collaboratively with town/municipalities and other external stakeholders and influencers to drive overall group sales

  • Lead and develop a team of sales and service professionals to achieve individual and team group sales objectives, includingroom nights at Aspen/Snowmass locations

  • Ensure teams are executing on group sales in a manner that drives a high level of guest satisfaction

  • Manage the Aspen/Snowmass Sales office including group contracts and files, establishing sales goals, tracking of sales production for sales bonus plan, etc.

Job Requirements:

  • Bachelor's degree in Business, Hospitality, Sales or related field

  • 2+ years sales experience including group sales in a resort/travel industry

  • 2+ years successfully selling lodging or similar

  • Computer skills

  • Ability to develop and own the sales strategy

  • Ability to develop new business to meet sales goals

  • Ability to work autonomously

  • Live and Work in Aspen or Denver, Colorado suggested

  • Salary + Commission

Job Types: Full-time, Commission

Application Questions

  1. How many years of Commission Sales experience do you have?

  2. How many years of Hotel or Vacation Rental Industry experience do you have?

  3. How many years of Travel Industry experience do you have?

  4. What is the highest level of education you have completed?

  5. When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.

 


Gondola Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.