Reservations: By submitting this online form, you are entering into a rental agreement with Gondola Resorts, Inc. GR holds the person whose name appears on the reservation responsible for all payments, damages, theft and all other responsibilities of the agreement. By making a reservation you automatically agree to our terms and conditions. We also require a signed registration form that must be returned to our office via fax or email. Without this signed form, guest will not be allowed to check-in.
Payment(s): By submitting this reservation you are entering into a rental agreement with Gondola Resorts and agree to pay for the balance of your reservation in full by the assigned due dates.
Deposits: All bookings require a deposit of 50% of the total rent, whichever is the higher, per reservation. This deposit is non refundable (see cancellation policy below) but immediately subtracted from the total rent amount leaving the balance to be paid on its due date which is 45-days prior to arrival. The balance will automatically be charged to the credit card on file unless prior arrangements have been made.
Security and Methods of Payment: We accept all major credit cards (AMEX, Visa, MasterCard, Discover) as well as
Cancellation Policy: Except as provided above by CSA Travel Insurance, cancelation at any time results in forfeiture of your entire rent and deposit. There is no cancelation for any reason including weather, travel delays or lack of snow. However, if Gondola Resorts can re-rent your unit, and you cancel within 45 days, your rent will be refunded to the extent that Gondola Resorts is able to rent your room. Thus, we highly recommend purchasing travel insurance via CSA for your reservation to protect you in case of unforeseen circumstances. Call 1-888-295-2468 to purchase this insurance or select the option during online checkout.
We reserve the right to cancel any reservation made under false pretenses or if a group exceeding the maximum legal occupancy of the home or for other legal reasons.
Travel Insurance: If you have purchased travel insurance from CSA TRAVEL INSURANCE CORP along with your reservation and have to cancel or delay or cut short your reservation for a covered reason, you will notify CSA, INC. at (866) 999-4018 and recover your covered costs directly from them. See more information for CSA Insurance.
Changes to Reservation: Upon request and wherever possible GR will make minor changes to the reservation at no cost to the guest. The guest understands that changes to date/or upgrades may incur additional cost according to the price category of the home and/or applicable seasonal rates. Unless specifically agreed by GR in writing, our cancelation policy will apply for all changes. All changes will remain at the discretion of GR. Our homes are privately owned and located in residential areas. Please do not plan large parties that exceed the number of people allowed in each home. If you are planning a family gathering then please let us know and we will try to accommodate the number of guest in several closely grouped homes. If a specific home is not available for reasons beyond our control then GR reserves the right to move the guests to a home of equal value or higher at no charge or cost. However, due to the individual nature of our vacation homes GR cannot guarantee that the facilities offered will be identical.
GR are not responsible for changes in furnishings, bedding arrangements and equipment made by the homeowner.
Damage Liability Waiver: GR are aware that accidents do happen. A small charge is made on each booking to cover the little accidents that may occur. The booking confirmation will include a charge for Damage Liability Waiver (DLW) to cover the guest and his party for those small accidents that happen. The coverage is $500. Please note that the DLW does NOT cover the guest and their party for damage other than of a minor nature, malicious damage or theft. Anything over $500 in damages is the responsibility of the guest.
Liability and Insurance: Guests and their party are recommended to take out adequate travel insurance. GR, the owner and the property cannot be held responsible for any accidents, theft, illness or damages that may occur to the guest or their party. It is the guest's responsibility to protect the property and its contents against damages, theft or loss. We ask our guests to occupy the property in a quiet and dignified manner to obey local rulings and state laws. Smoking is forbidden by law in any rental home. Most owners allow smoking on terraces, patios or generally outside the area. Pets can only be allowed in certain properties and only upon request in advance.
Damage: Any damage we deem to be purposeful or negligent or damage not reported will charged to your credit card. Please report any damage that you notice when you check-in to avoid getting charged for damage you did not create.
Check-in and Check-out times:
Occupancy: In general, the maximum occupancy of any vacation home is equal to two persons per bedroom.. Please check with our Reservations dept. Guests will be removed immediately if found non compliant to this ruling. All properties are under strict regulations under the hotel/motel registration law as well as fire department rules and others. Tenants who do not comply with these rules will be removed from the premises immediately subject to forfeiture of the rental and costs.
Method of Payment: Up to $5,000 per reservation can be placed on a credit card. Anything over that amount must be paid via wire transfer or check. All customers are advised to pay by credit card, strictly for their own protection, in the event of default of third party providers. Customers paying by check, cash or money order are hereby advised that GR accepts no financial responsibility in the event of the default of third party providers.
Complaints: Any complaint regarding the property, services, damages or missing items etc. must be reported IMMEDIATELY to GR in writing. GR can only Endeavour to find an appropriate solution to such issues if the complaint is registered. All complaints made after the departure date cannot be considered.
Agent: We adhere to the highest standards of customer service and make every effort to represent only the finest and most dependable property management companies. However, Gondola Resorts (GR) acts only as agent for vacation rentals, airlines, tour operators, rental car companies, resorts, charter airlines, ground transportation companies, and other travel-related companies, and is not responsible for acts or omissions of these third party providers. GR is not responsible for third party failure to perform, breach of contract, or any action or inaction, intentional or negligent, which results in any loss, injury, delay or damage to you or your property or to anyone traveling with you, or to the property of that party. GR cannot and does not guarantee third party provider reservations, timeliness, employee conduct, or the performance of scheduled flights, cruises or tours, or the availability of airline seats, hotel rooms or rental cars.
Third-Party Provider: Most third party providers reserve the right to alter their terms and conditions at any time, and GR has no control whatsoever over such alterations. You acknowledge that upon receipt of fare by third party provider, provider accepts the passenger subject to the terms of the provider contract. You acknowledge and agree that GR’s liability to you for damages incurred by you or anyone else from loss or damage to property or from bodily injury or death or otherwise is limited to the gross amount paid by you to GR, and that GR shall not be liable to you for any special, consequential and/or punitive damages resulting from either GR’S or a third-party’s negligence, gross negligence, breach of contract, fraud, or any other cause whatsoever. You also agree to waive any claims for damages which you otherwise might be entitled to assert against GR for damage to or loss of property or for death or bodily injury when the damages are covered by insurance, and further agree that no insurance company or any other third party shall ever become entitled to assert any claim you have against GR, by subrogation, assignment, or otherwise.
Limitation of Liability: Gondola Resorts, Inc. assumes no liability for your stay in any state or the activities that you take part in. The limit of Gondola Resorts liability is the total amount of compensation we have received for your condo rental.
Jurisdiction: This agreement shall be governed by the laws of the state of