Guest Services

Gondola Resorts offers a variety of services to help you plan your vacation. No matter the size of your group, our dedicated Reservations and Guest Services teams are available to assist with the many aspects of planning and organizing your vacation. Through our team’s knowledge of the area and our connections with local companies, we can provide maps and directions; attraction information and tickets; restaurant and shopping recommendations; car rentals and transportation; flexible payment plans for one home or multiple homes; and assistance with locating and reserving homes side-by-side.

Contact our team at 1+888.295.2468 for more information on planning a vacation.



Travel insurance is highly recommended to protect you in case of unforseen circumstances. For an additional 6.95% of the total booking cost, a travel insurance policy from CSA, Inc. will protect your entire partys' vacation investment if you are forced to cancel, interrupt, or delay your trip due to weather, illnes, injury, or any other covered reason.* This policy also includes very important baggage and medical protection.

*For more information, see the following links and mention product #330 CSA for your special rate. 

    CSA Guest Protect





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Located in the same building as your check-in facility, it's easy to rent ski equipment with Mountain View Sports -- Skis, boots, snowboards and everything you need on the mountain.  Reserve your skis or board with MVS and pick up your keys and your skis and be on your way. Mountain View is about 25% less than renting from the resort and if you're a Gondola Resorts guest, you get ANOTHER 20-25% off.

Ski packages with skis, poles and boots are available for $12.75, $16.50, $22 or $30/day.  Kids packages for $9.75/day (or FREE during some non-peak times with an adult rental!). Snowboards are just $22.50/day.


THE KEYSTONE GONDOLA - Purchase tickets for the Keystone gondola here.  Once you make the purchase, pickup your tickets at the ticket will call next to the gondola in River Run Village. 

Keystone Resort has two gondola's at the resort.  Both are accessible with only one ticket.  The new gondola services eight people and whisks you up to an altitude of almost 12,000 feet above sea level.  This is an amazing way to go up the mountains and enjoy one of the longest gondola rides in North America.  Once you arrive to the summit, you'll have restaurant choices at the Summit House, Der Fondue Chessel or Alpenglow Stube. Make note of the following Keystone's scenic lift ride schedule:


  • THURSDAY - SATURDAY 10 AM to 7:30 PM
  • SUNDAY - WEDNESDAY 10 AM to 4:00 PM


SUMMIT EXPRESS SHUTTLE SERVICE -  Summit Express provides group or private shuttle transportation to Keystone Resort.  Save up to 20% by booking a luxury charter van or SUV here.  

Every year over 420,000 travelers choose Summit Mountain Express over rental cars for their airport ground transportation to Aspen, Snowmass, Copper Mountain, Vail, Beaver Creek, Breckenridge, and Keystone. An unsurpassed safety record, flexible schedules, impeccably maintained vehicles and courteous, friendly drivers let you sit back, relax and take in our breathtaking Rocky Mountain scenery.

Upon advance reservation, we offer:

  • Summit Mountain Express Door to door airport ground transportation service from Denver International and Eagle Airports to most locations in Vail, Beaver Creek, Breckenridge, Copper Mountain, Keystone, Aspen, Snow mass and their surrounding communities.
  • Private charter services throughout Colorado
  • Convenient schedules, with numerous daily departures to and from Denver International Airport (DIA), and meeting all flights at Vail Eagle County Regional Airport
  • Fleet of over 240 vehicles including: 10-passenger vans, Cadillac sedans, 4-wheel drive SUVS and executive vans. Lift-equipped vans are available. Call 1.800.525.6363.
  • Privately chauffeured four wheel drive SUVs, sedans and executive vans.


 Private Ski Lessons from a resort ski or snowboard certified teacher

Often times the best and quickest way for skiers and Snowboarders of all ages to learn is through private lessons. The best part is you can coordinate the lesson with up to 6 people. It’ simply is the perfect method for everybody to have a great day and learn the mountain together. Not only will   Gondola Resorts offers the ultimate in education on the slopes.Gondola Resorts Ski & Snowboard School instructors spend time improving your technique, they’ll also be your guides to the mountain. 

Private Lessons

Make a reservation: 800-255-3715
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Children Ski & Ride School
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Adult Ski & Ride School
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Teen Lessons
Our Ski & Ride School also offers Teen Lessons.  These lessons are specifically geared for teens ages 15-17 for both skiing and snowboard.  Lessons are only available these select dates: 12/26-1/1,1/14-16,2/18-20,3/10-28.  When purchasing teen lessons, make sure you select from the dates listed here.
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Send Flowers at 1-800-FLORALS

Send flowers directly to your vacation rental to surprise that special person!  Order Online and Save Up to 33%.  Shop now at TheFlowerFactoryUSA.




Purchase over $50.00 online at Colorado based Christy Sports and receive FREE SHIPPING.  Order your ski gear for delivery to any vacation rentals managed by Gondola Resorts, and avoid the hassle of transporting it yourself.  Call us for the exact address of your rental home before ordering.


High speed internet access is provided for your convenience at most vacation rental properties at Keystone Resort. Privacy or security of transmitted materials is your responsibility and is not guaranteed or warranted. By using, receiving, transmitting, sending, or otherwise utilizing this service, you agree that neither Gondola Resorts, Inc. (or any of their suppliers, vendors, officers, employees, and agents) have any liability whatsoever for, and are hereby released from and indemnified for, all claims, demands, or liability of any kind relating to any viewing, transmitting, printing or copying of any materials, or any use or misuse of or defects in such materials, machines, or services.

The "resort fee" you have paid at checkout covers this cost along with local calls and complimentary ammenities that differ at each residence.

 KEYSTONE SKI SCHOOL                                                                     

The Keystone Ski School offers adult full day and 1/2 day lessons from $83-$105/day.  Kids (age 3-15) full day classes including lunch is $121-$140/day. If you are a beginner, it's a great idea to start with expert lessons, and there's also classes for intermediate and advanced skiers and snowboarders. Call us to add the right ski school lessons to your Gondola Resorts lodging.


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All orders Nov 20 and 21 receive a $10 Wine Country Gift Baskets gift card via email